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Terms and conditions of sale


Terms and conditions of sale

Users who use the services offered by Tenute Martarosa declare that they know and accept these general contract conditions.
Owner of wineowine and related Services
Tenute Martarosa Via Madonna Grande 11, - 86042 Campomarino (CB)
VAT number: 01559440704
Campobasso Chamber of Commerce
This email address is being protected from spambots. You need JavaScript enabled to view it.

The User who purchases as a consumer has the right to guarantee the conformity of the products purchased within the limits of 24 months from purchase, provided that communication of the defects found is given within 2 months of their discovery. To exercise the warranty right, the User is required to contact the Owner at the contact information contained in this document, giving an accurate description of the defect found.
If the lack of conformity of the product is ascertained, the User has the right to obtain its repair or replacement.
The User also has the right to request from the Owner an appropriate price reduction or termination of the contract in the following cases:

  • if repair and replacement prove impossible or excessively expensive;
  • if the Owner has not repaired or replaced the goods within a reasonable period, in any case not less than 15 days;
  • if the replacement or repair previously carried out has caused significant inconvenience to the User.

To exercise the warranty right or to obtain further information in this regard, the User must contact the Owner.

Guarantee, compensation and limitation of liability


The User undertakes to keep the Owner (as well as any companies controlled or affiliated by the same, its representatives, directors, agents, licensees, partners and employees) harmless from any obligation or liability, including any legal costs incurred to defend oneself in court, which may arise due to damage caused to other Users or third parties, concerning the contents uploaded online, to the violation of the terms of the law or the terms of these conditions of service.


Limitations of liability

The Owner, within the limits of applicable law, is liable for damages of a contractual and non-contractual nature to Users or third parties exclusively when these constitute an immediate and direct consequence, due to fraud or gross negligence, of the activity of
The User expressly exonerates and relieves the Owner from any liability to the extent permitted by applicable legislation, concerning any damages or claims of any type and kind of its own and/or third parties including direct, indirect, punitive, incidental, special damages , damages resulting from lost profits, lost revenues, loss of data or replacement costs arising from or in any case connected with this agreement.


Interruption of the service

The Owner reserves the right to add, remove functions or features or suspend or completely interrupt the provision of the Service, both temporarily and permanently. In the event of permanent interruption, the Owner will do everything possible to allow Users to withdraw their information hosted by the Owner.


Resale of the Service

Users are not authorized to reproduce, duplicate, copy, sell, resell or exploit any portion of and its Services without express permission from the Owner, guaranteed directly or through a specific resale program.


Privacy Policy

For information on the use of personal data, Users must refer to the privacy policy of


Intellectual property

All trademarks of the site, figurative or nominative, and all other signs, commercial names, service marks, word marks, commercial names, illustrations, images, and logos that appear regarding are and remain the exclusive property of the Owner or its licensors and are protected by current trademark laws and related international treaties.
All trademarks, figurative or nominative and all other signs, trade names, service marks, word marks, commercial names, illustrations, images, and logos appearing relating to third parties are and remain the exclusive property of such third parties or their licensors and are protected by applicable trademark laws and related international treaties. The Owner does not have ownership of them and is authorized to use them and/or display them on within the limits of the agreements stipulated with such third parties and for the sole purpose of providing the Service.


Age requirements

Users declare that they are adults according to the legislation applicable to them. Minors may use only with the assistance of a parent or guardian. Under no circumstances may children under the age of 13 use


Changes to these Terms

The Owner reserves the right to make changes to these Terms at any time, giving notice to the User by publishing them on
The User who continues to use after the publication of the changes accepts the new Terms without reservation.


Assignment of contract

The Owner reserves the right to transfer, assign, dispose of by novation or subcontract all or some of the rights or obligations arising from these Terms, provided that the User's rights provided herein are not prejudiced. The User may not assign or transfer in any way his rights or obligations under these Terms without the written authorization of the Owner.



All communications relating to must be sent using the contact information indicated.


Severability clause

If any clause of these Terms is found to be invalid or ineffective, the aforementioned clause will be eliminated while the remaining clauses will not be affected thereby and will remain effective.


Applicable law and competent court

These Terms and all disputes regarding the execution, interpretation and validity of this contract are subject to the law, jurisdiction of the State and the exclusive jurisdiction of the court of the place where the Owner is based. The exclusive jurisdiction of the consumer is an exception if the law provides for it.


Online dispute resolution for consumers

The consumer residents in Europe should be aware of the fact that the European Commission has established an online platform that provides an alternative dispute resolution tool. This tool can be used by European consumers to resolve non-judicial disputes relating to and/or deriving from contracts for the sale of goods and services stipulated online. Consequently, if you are a European consumer, you can use this platform to resolve any dispute arising from the online contract stipulated with the Owner. The platform is available at the following link.

The Owner is available to answer any questions sent via email to the email address published in this document.



If you want to request general information, submit complaints regarding sales or wish to request further information about purchase orders, products, shipments and payments you can contact Customer Service at the email address This email address is being protected from spambots. You need JavaScript enabled to view it. or by calling (+39) 0875 57156.



The service offered by as described by these Terms and within



The natural or legal person who uses the Service.


Terms and Conditions (or Terms)

These general conditions of service constitute a legally binding agreement between the User and the Owner.


Order processing receipt

Indicates the email that the Owner sends upon receipt of the order.


Order Confirmation

Indicates the email that the Owner sends when the products are shipped to confirm the shipment of all or part of the purchased products.



Any discount voucher, coupon, coupon, in paper or electronic format, made available at the discretion of the Owner and to be used on which entitles you to discounts and/or offers promoted by the Owner.

Last edit: 30 October 2020




Privacy e Cookie Policy


This document defines the scope of privacy and the degree of confidentiality in the protection of the User's information entered when subscribing to the newsletter and/or sending a message on this website.
This Policy applies to the Site owned by Michele Travaglini. At any time the User may, at his discretion, allow or prohibit the collection and use of his data.
The Owner proclaims and accepts its responsibility to protect the User's private information. This document contains the rules according to which such information is collected and used, and also the reasons for disclosing such information on the Site.

While browsing this site, non-personal technical information may be automatically collected such as the User's IP address, the address of the site from which the User came, the duration of the visit, the type of browser and language. We may also collect and analyze navigation information, i.e. the User's address and path through the site, actions performed on the site, movements to and from internal links, etc.

Personal information is collected only with your permission to collect and use certain information within these rules. By giving this permission, the User provides this information voluntarily.
Information provided by the User voluntarily when registering for the newsletter or sending a message to the site is the name, surname, e-mail, telephone number and profession.

The collection and use of the User's personal information are carried out by Tenute Martarosa for the following purposes:
Customer care;Sending newsletters;
Marketing communications for the promotion and advertising of Tenute Martarosa products;
Tenute Martarosa will ask for your consent before using your personal information for a purpose other than that listed in this Policy.

Except in situations indicated within these rules, Tenute Martarosa does not disclose, sell, rent, lend, rent or make available the User's personal information to third parties.

The User's personal information may be communicated and shared with communication agencies that provide services on behalf of Tenute Martarosa. These third parties receive only the information necessary to provide specific services; the data will be stored and protected by the same principles and level of protection followed by Tenute Martarosa, and cannot be used for other purposes.
Tenute Martarosa reserves the right to disclose and transmit Users' personal information if required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or proceeding. legal on our website.

The information indicated by the User on the site can be reviewed and/or modified, simply contact Tenute Martarosa at This email address is being protected from spambots. You need JavaScript enabled to view it. and request a copy of the information collected in a readable format. We will retain your information for as long as necessary to provide services.

What are cookies?
Cookies are short text files that your computer (or any other device used for browsing) stores when you visit a site. These files contain information that the site recalls when it is consulted a second time. There are different types of cookies. In addition to those that recognize the user and his preferences, some are fundamental to being able to navigate the site, guarantee internal security, administer the update system, to carry out statistical analyses. There are first-party cookies and others owned by third parties.
Why does use cookies? uses cookies to facilitate user navigation of the site and ensure that the experience is as in line as possible with the preferences and tastes of those who browse.
What cookies does this site use?
Navigation Cookies
They allow the site to function correctly, to use the contents in the language of preference, to automatically recognize which country the user is connecting from.
Performance Cookies
They can be first or third-party, session or persistent. These cookies monitor the user's habits (maintaining the user's anonymity) and are intended to improve the performance of the site. Cookies of this type are, for example, those linked to access statistics (web analytics).
Functional Cookies
These are cookies that help the user with navigation. They record the user's choices (for example the language of the site) and avoid offering a service again if the user has already expressed a contrary opinion.
Sharing cookies on Social Networks
Today it is common practice to make content shareable with our network of contacts. This site is equipped with cookies that facilitate the sharing of content through social networks such as Facebook, Twitter, Google Plus, Pinterest, YouTube, Linkedin, and Instagram. It is possible to view the respective privacy and cookie policies directly on the websites of the declared social networks. Below are some direct links to find out more:

Unexpected cookies
It is important to declare that we are not responsible for cookies that may be present on our site for reasons related to technical components or multimedia content incorporated and physically recorded elsewhere (images, videos, texts...). If a cookie of this type is detected, not present among those listed so far, please inform us or contact the owners of the sites of origin directly.

Cookies used

- Session cookies
They serve to facilitate operations such as login, memorizing data such as username and password for subsequent visits
- Like button and third-party services of Facebook, Inc.
The "Like" button and Facebook services are necessary for interaction with the Facebook social network and are provided by Facebook, Inc. - Privacy Policy– More information
- Tweet button and third-party services of Twitter, Inc.
The "Tweet" button and related services are necessary for interaction with the Twitter social network and are provided by Twitter, Inc. -Privacy Policy– More information
- Google Fonts service by Google Inc.
Google Fonts is a service that allows you to incorporate and display customized character styles and is managed by Google Inc. - Privacy Policy– Opt in
- Google Analytics (Google Inc.)
Google Analytics is a web analytics service provided by Google Inc. ("Google"). Google uses the Personal Data collected to track and examine the use of this Application, compiling reports and sharing them with other services developed by Google.
Google may use Personal Data to contextualize and personalize the ads of its advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States –Privacy Policy– Opt in. Subject adhering to the Privacy Shield.
Selective activation or deactivation of cookies
Most browsers automatically accept cookies but the user can decide whether to disable some directly in the program settings. It is also possible to block all cookies, to do so simply access the "Options" or "Preferences" section in the browser menu. Please note, however, that if you choose to completely block cookies, you may experience problems viewing and navigating most of the sites. Below are the direct links to the sites of the most common browsers.

for mobile

Further information
For further information on cookies visit:

Disabling cookies
Most browsers allow you to delete cookies from your computer's hard drive or block their acceptance. However, blocking cookies may make it impossible to restore preferences and your user experience will be limited.

The storage of personal information obtained from you will be kept on secure computers protected from unauthorized access.
Since there is no perfectly secure method to protect information during its storage, processing and transfer in electronic format, Tenute Martarosa does not provide a full guarantee of its security, despite all the efforts made by the company.
Users also have the right to complain with the competent supervisory authorities in the country of residence or location if they believe that any of their privacy rights may have been violated by Tenute Martarosa.

Tenute Martarosa does not intend and does not knowingly collect, demand or request personal information regarding individuals under the age of 18 without the permission of a parent or legal guardian. If you are a minor, you should not enter your personal information or use the site in any way before obtaining consent from a parent or legal guardian.

The pages of the Site may contain links to third-party sites, services and functions, which may use different rules and procedures regarding confidentiality clauses than those reported here. Tenute Martarosa is not responsible for the privacy policy of these resources.

Our site includes social media features, such as the Facebook "Like" button, and widgets, such as the "Share" button, or interactive pop-ups that run on our site. These features may collect your Internet Protocol address, which page(s) you are visiting on our site, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are hosted by third parties. Interactions with these features are governed by the privacy statement of the company providing them.

We reserve the right to update this privacy policy to reflect changes to our information practices. We therefore encourage you to visit this page periodically for the latest information on our privacy practices.

Last revision date: 26/10/2020

For any questions or suggestions regarding our privacy policy, please contact us by writing to This email address is being protected from spambots. You need JavaScript enabled to view it.; by physical mail to via Madonna Grande 11, Campomarino (CB) - Italy or by telephone at +39 0875 57156.